Trade Secrets

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A well-executed lease is an important asset. It offers protection when problems arise, and adds value when you decide to sell your business. Unfortunately, most operators don't know what makes a good lease, and the typical realtor knows even less.
I haven't found an operator yet who wouldn't like to boost incremental sales. Retail sales are a great way to do this, and more and more restaurants are dedicating space to feature unique clothing, food products, souvenirs, etc. The trick is often getting guests to pause long enough to notice...and hopefully purchase. On the way into the restaurant, they're hungry and want to get to the table. One the out, they're full, coats are on, and it's time to get on the road. How do you capture a few valuable seconds of their attention? Use kids as bait.
Restaurant owners and managers can and should get involved in politics.  If laws affecting restaurants are going to reflect the concerns of restaurants, lawmakers need to hear your voice.
There are many people who work hard to ensure that local, state and national policies and laws benefit and protect the restaurant and hospitality industry. One such group is the National Restaurant Association (NRA).
You're in the middle of the lunch rush. An $800 meat delivery arrives at the back door. Your dishwasher accepts the product and signs his name. The driver leaves with a case of your New York strips on the truck. You just lost $84.00.
In part one of this subject, we discussed the age-old question, "Is my food cost too high?" The first step in determining if the answer was "yes" or "no" was to compare your restaurant's performance to industry averages calculated by the National Restaurant Association.
There never seems to be enough time in the day. The dynamics of foodservice are accelerating. It's impossible to keep up with all the changes in the competition, training methods, technology, inventory, pricing, and customer needs...
One of my favorite TV programs from the 50's was Amos and Andy, and the Kingfish was my favorite character. Streetwise, savvy and witty, the Kingfish and the others had some pretty philosophical exchanges. Once, the Kingfish told Andy that if he was more experienced in the ways of the world, he wouldn't make stupid mistakes. Interested, Andy asked where he got his experience. The Kingfish answered, "By making stupid mistakes."
Any foodservice operation with a bar knows that it can be a challenge to keep beverage costs under control, and even more difficult to get to the root of the problem.
It's summertime. Warm nights, bar-b-ques, picnics, and casual get togethers fill up the calendar. Dazzle your friends, family and restaurant associates with your knowledge of food.
Menus have limited space. Guests have limited attention spans. Kitchens have limited storage space and prep capabilities. Bottom line? Make the most of the space you've got.