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January 2013

Menu R&D

Cashing in on quality coffee
Quickservice chains are cashing in on coffee. McCafe espresso-based beverages account for a substantial portion of McDonald’s revenues. The chain also sells packaged coffee in Canadian stores and may offer bags of McCafe Premium Roast in the U.S. For its part, Wendy’s upgraded its coffee program last year with the Redhead Roasters line and Burger King has partnered with Seattle’s Best Coffee....
Converting to an energy-efficient kitchen
With today’s ever-increasing energy costs, restaurant operators are taking a closer look at the energy use of their major kitchen equipment. While purchasing new equipment always represents a significant capital outlay, in many cases the long-term savings in energy costs can make up for the initial expenditures. Andy Revella, Culinologist for Green Kitchen Solutions in Dallas, has a few suggestions for equipment swapouts that can reduce energy usage....
Tempting breakfast dodgers
Breakfast keeps getting bigger—in away-from-home sales, that is—and everyone wants a piece of the action. According to the 2011 Mintel Breakfast Report, the breakfast daypart represents $57 billion a year to restaurants, and it’s projected to grow at an annual rate of 13 percent through 2014. Trouble is, the breakfast customer can be hard to pin down. A varied menu with to-go options is smart, but don’t forget on-trend items like sandwiches, yogurt and oatmeal....
Chili gets a makeover
Chili has always been a mainstay for the 12-unit Braintree, Massachusetts-based Joe’s American Bar & Grill, but it didn’t bowl over Steve Byrne, VP of culinary operations. So last February, he took it off the menu. “That was the biggest mistake I’ve made in my career,” he claims....
Seasonal produce: Celebrating citrus
January is a notoriously lean month for sourcing fresh fruits and vegetables—particularly in the chillier parts of the country. Many chefs turn to South America, Mexico and warmer states like Florida, where sunny citrus groves are in their prime growing season. Luckily for Kris Wessel, chef at Florida Cookery in the James Royal Palm Hotel in Miami Beach, these groves are close by in the Orlando area so he can maintain his “hyper-regional” focus.  ...

Skills

At my last health inspection, I was nearly shut down for not having a HACCP plan for the soups I was cooking, bagging and chilling. I never knew I needed one. When do I really need a plan?
HACCP, which stands for Hazard Analysis Critical Control Point, is a system you can use to minimize food safety risks for various products by identifying potential hazards at key points in the process and making sure you take steps to minimize those hazards. HACCP takes the form of a written plan with a metric at those critical points.  For example, “Reheat item to 165 degrees Fahrenheit for 15 seconds,” would be one step in a HACCP plan for one menu item....
Are there any strategies for keeping service staff motivated before the busy hours come?
It is common, especially in fine dining restaurants that I’ve worked with, to bring in service staff all at the same time and then release people in a staggered fashion at the end of a shift. The uniform report time allows managers to make sure that the dining room is set and side work completed; hold a pre-shift meeting to go over specials and do a food or wine tasting; and have time for family meal....
Is there a standard formula for how much space is needed for tables in the dining room?
This question invites a response I use a lot in our industry: “It depends.” There are a few factors that will determine how many seats you can (and should) fit in your dining room:...
Set up a wellness program for restaurant employees
Obamacare is here to stay, so it’s time to get serious about planning. For many restaurants, there’s no escaping the rising costs that come with shouldering a greater share of employees’ health-care coverage. But there are ways to manage the burden and minimize its impact, including one strategy common in other industries: employee wellness programs. These programs are based on the premise that creating healthier employees leads to more affordable health care, while also producing benefits like improved productivity, recruitment and retention....

MonkeyDish

A GPS for locating tables
David Jones operates five Blazing Onion locations, but only one has achieved a coveted four-star average review on Yelp. The rest garner a respectable three and a half. He traces that half star difference to the technology he's testing out at the one restaurant, including a table location system from Long Range Systems that helps servers immediately get the food to the right place. “We have a faster ticket time for that restaurant,” says Jones....
Fast-casual restaurants add drive-thru service
As much as QSRs want to compete with fast-casuals—introducing higher-quality menu items and other experience-oriented amenities—many established players in the fast-casual sector want to emulate QSRs in one critical area: stay-in-your-car convenience. But can a segment established around the idea of cooked-to-order food, customizable menu options and an enhanced experience within the four walls deliver the kind of speed that consumers have come to expect from a drive-thru? And can they do it without compromising the all-important brand proposition of fast-casual?...