Recently, a guest came into our restaurant with a lap dog. When asked about it, she responded that it was a service animal. She had no documentation to prove it. I let it go because the dog was behaving, but isn’t there some sort of paperwork or vest?
While its hard to know and harder to prove, your guest may have been one of an increasing number of pet-lovers who take advantage of the strength of the ADA legislation to falsely claim that their pets are service animals. Unfortunately, there's very little you can do about that, even with a posted no pets policy....
Our most recent health inspection had violations, some legit and some I'm fighting. While working to correct them, I have a B letter grade to post, as well as a Grade Pending sign. I can legally post either until reinspection. Which is better?
While your restaurant is located in New York City, the problem you raise is familiar to restaurateurs in many municipalities with letter grading. According to the New York City Department of Health and Mental Hygiene, “Two types of inspections result in a letter grade: initial inspections for which the restaurant earns an A and reinspections that result in an A, B or C....
Clyde's hand washing competition
The mouth is the dirtiest part of the body—and not just the angry chef’s mouth. A close second: the hands. And while the ubiquitous “Employees must wash hands before returning to work” bathroom signs are great, the 12-unit Washington, D.C.-based Clyde’s wanted to step up their sanitation game. And so was born Clyde’s annual hand washing competition....
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